Your best holiday, by a distance

Safety comes first

We are very well-equipped for you to enjoy a safe, relaxing and carefree holiday in Balderschwang. Our tried and tested concept of comprehensive measures and safety measures to curb the Corona Virus has been well proven in the past. We are also in the comfortable position of being able to offer our guests a  'gigantic' space, even at full occupancy levels. Which means in any event, you get to enjoy a wide range of versatile sports and relaxation offers, in a safe environment.

Our team are practically tested on a daily basis. We look after one another and you too!

Everything we do for your health

Working with hygiene experts we have devised a safety concept that we continually update. Your safety and your health are the utmost priority during your stay in Torghele’s. Please only travel if you are healthy and consider taking out travel insurance cover.

+++ CURRENT SITUATION from November 17th 2021 +++

From november 17th 2021, the "2-G-rule" (vaccinated or recovered) applies to all guests from 18 years old for the hotel and catering business in Bavaria. A stay is only possible for symptom-free guests in sound health with a documented Covid desease overcome within the last six months or a fully completed Covid-19-vaccination (14 days after the last dose). We kindly ask you to carry with you the relevant verification as well as proof of identity (ID card, passport, driver's license).

Children between 6 and 8 years old may travel by presenting a student ID card and proof of identity. Children under 6 years of age do not need proof.

Due to the red warning stage, FFP2-masks are mandatory (instead of medical face masks). 

We highly value your and our health and kindly ask you to adhere to the rules. 

We are looking forward to welcoming you because: Our guests are the best by far!

Our hygiene provisions

Our standard:

  • Continuous cleaning and disinfection of the entire hotel
  • Sanitiser columns and dispensers in all public areas
  • Only virucidal cleaning agents are used
  • Regular ventilation of all rooms with fresh mountain air
  • Added safety: All staff undergo a PCR test once a week and several antigen tests a week
  • Generally applicable etiquette is displayed throughout the hotel

Measures in our wellness area

It is unlikely that the Corona virus is transmitted via bathing water. Nonetheless – in the interests of the health of all of us – we still adhere to social distancing. The following measures currently apply:

  • All pools and the BergQuell Schwimmerei are open
  • All six saunas are open
  • Torghele’Spa: the loungers are allocated in pairs, with social distancing considered
  • The maximum permitted number of people is as shown
  • On the Sundeck and loungers in Frischfluh social distancing rules apply
  • Our staff wear mouth and nose coverings
  • The same applies to our guests at the moment, excluding the lounger area and in the pools and saunas

Mouth-nose coverings are obligatory

Our staff will continue to wear mouth-nose coverings regardless. As per the current situation, our guests have to do the same. This applies upon entering the hotel in the Reception area, in the restaurant, Gut.Essen including the buffet areas, in the Lounge Bar and in Torghele’Spa. Masks may be taken off when you are at your seat, or at your lounger area.

Our cancellation conditions

Free rebookings or cancellations up to 7 days before arrival for stays up to December 20, 2021 and January 9 to January 31, 2022.

Free cancellation up to the day of arrival in the event of border closure or entry ban into the Allgäu holiday region or exit ban from the home community.

Free cancellation up to the day of arrival in the event of a Covid-19-related travel warning from the Ministry for the holiday destination in the Allgäu holiday region.

From December 20, 2021 to January 8, 2022 and from January 31, 2022, your confirmed booking can be canceled up to 4 weeks (28 days) prior to arrival. In the event of cancellation at a later point in time, the hotel reserves the right to charge you 80% of the total amount if the room contingent that has become vacant, in case it couldn't be re-let.

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